Aultman Hospital is the largest hospital and largest employer in Stark County, with 1,032 beds, 530 active physicians across 43 specialties, and more than 5,000 employees. Located at 2600 Sixth Street SW in Canton since 1892, Aultman has grown from a 40-bed facility into a full regional health system with hospital campuses in Alliance, Louisville, Massillon, and Orrville, plus outpatient care centers across Stark County. If you’re choosing between Canton’s two major hospitals or trying to find the nearest Aultman location for the care you need, this guide covers what Aultman does best, where each facility is, and how the Aultman system works for patients.
Main Canton campus services
The Canton main campus at 2600 Sixth Street SW handles the full range of acute care: a 24-hour Level II Trauma Center Emergency Department, the Aultman Heart and Vascular Center (Primary Stroke Center certified by The Joint Commission, STEMI Receiving Hospital, with average door-to-balloon time of 63 minutes for heart attack patients), full-service cancer care, Aultman Women’s Hospital with labor and delivery plus neonatal services, orthopedics, general surgery, neurology, and complete diagnostic imaging including MRI, CT, nuclear medicine, and interventional radiology.
Aultman maintains a dedicated Chest Pain Center with six private rooms directly inside the Emergency Department, an advanced heart catheterization lab immediately adjacent, and specially-trained coronary-care nurses. For the same reason, Aultman is a popular choice for cardiac patients and families who want confidence that chest pain will be assessed fast. The Primary Stroke Center certification makes Aultman a first-choice destination for stroke symptoms: call 911 and request transport to Aultman if stroke is suspected.
Aultman locations across the region
Aultman operates as a hub-and-spoke system with the Canton hospital as the main hub. The other facilities are:
- Aultman Alliance Community Hospital: Alliance, OH — (330) 596-6100 ER — full-service community hospital
- Aultman Massillon: 2051 Wales Ave NW, Massillon, OH 44646 — Main (330) 834-1111 — ER (330) 834-3149 — Therapy (330) 834-4101
- Aultman Orrville Hospital: 832 South Main St, Orrville, OH 44667 — (330) 682-3010 — ER (330) 684-4780
- Aultman Louisville: 1909 Williamsburg Way, Louisville, OH 44641 — (330) 875-6050 or (234) 252-9181
- Aultman North: 6100 Whipple Ave NW, North Canton, OH 44720 — AultmanNow Urgent Care (330) 305-6999, Therapy (330) 244-8113
- Aultman Tuscarawas Regional Health Center: 603 Monroe St, Dover, OH 44622 — (330) 364-8889
- Aultman Orrville Doylestown Health Center: 400 Collier Drive Suite C, Doylestown, OH 44230 — (330) 991-0038
- Aultman Pain Management: 2051 Wales Ave NW, Massillon — (330) 834-4154
For most outpatient needs, there’s an Aultman location closer than the main Canton campus. Physical therapy, imaging, lab draws, and urgent care are available at the satellite facilities. Your primary care doctor’s admitting hospital may affect which campus you’re routed to for procedures; ask when you schedule.
Aultman Emergency Department: when to go
The Aultman ER at the main campus is open 24/7 and handles everything from minor injuries to major trauma. Expected wait time from registration to being taken back for assessment is posted at waittimes.aultman.org in real time. The most common reason patients come in is chest pain; the dedicated Chest Pain Center can assess and treat acute coronary events in under 90 minutes, faster than the American College of Cardiology’s 90-minute door-to-balloon recommendation.
For true emergencies (chest pain with heart attack symptoms, stroke symptoms, major trauma, uncontrolled bleeding, difficulty breathing, seizures, severe head injuries), call 911 first and let EMS transport you. They can begin treatment during transport and radio ahead so the ER team is ready. For moderate issues like minor cuts needing stitches, sprains, minor burns, fever, or non-severe infections, AultmanNow Urgent Care at the North Canton location handles these faster with much lower out-of-pocket cost than the ER.
Aultman also operates the Serenity Program, available at three emergency departments (Canton, Orrville, Massillon). Serenity provides specially-trained forensic nurses offering safe, confidential care for victims of domestic violence, interpersonal violence, dating violence, and sexual assault. Serenity nurses are available 24 hours. To reach Serenity directly for non-emergency questions, call (330) 363-0669 or email [email protected].
AultCare: Aultman’s insurance plan
Unlike Cleveland Clinic Mercy (part of the Cleveland Clinic system), Aultman operates as an independent non-profit with its own Preferred Provider Organization insurance plan called AultCare. Many Canton-area employers offer AultCare as their primary or only health plan option. If you have AultCare, the Aultman system is your in-network hospital and clinics. Out-of-network visits (to Mercy, for instance) cost significantly more.
If you’re switching insurance plans during open enrollment and see an AultCare option, weigh it against other plans based on: (1) whether you prefer Aultman or Mercy as your primary hospital, (2) which specialists your family sees regularly, (3) whether you travel outside Stark County and need broader network coverage.
Scheduling appointments and the Aultman Anywhere app
Aultman offers multiple ways to connect with care. Primary care and specialty appointments are scheduled through the doctor’s office directly, often with same-week availability for established patients and 2-3 weeks for new patient visits. For urgent-but-not-emergency needs, AultmanNow is a 24/7 virtual care service that connects you with a doctor via app or web; visit aultmannow.org. The Aultman Anywhere app lets existing patients message their care team, view test results, request prescription refills, and schedule appointments.
For second opinions or evaluations for specialized services, call the toll-free Aultman number 1-800-686-9373 and ask for the appropriate service line. The patient navigation team can connect you with the right specialist based on your condition and insurance.
Frequently Asked Questions
Is Aultman Hospital the biggest hospital in Canton Ohio?
Yes. Aultman Hospital has 1,032 beds, making it by far the largest hospital in Stark County (more than double Cleveland Clinic Mercy’s 476 beds). Aultman is also the largest employer in Stark County with more than 5,000 employees.
Does Aultman have an emergency room?
Yes. The Aultman Emergency Department at the main campus (2600 Sixth Street SW, Canton) is open 24/7. Direct ER phone is (330) 363-6203. Aultman is a Primary Stroke Center and STEMI Receiving Hospital, meaning ER is equipped for acute stroke and heart attack care. Current wait times are posted at waittimes.aultman.org.
What’s the difference between Aultman and Mercy Hospital?
Both are full-service hospitals about 3 miles apart in Canton. Aultman is independent non-profit and runs the AultCare PPO; Mercy is part of the Cleveland Clinic system with Catholic sponsorship. Aultman is larger (1,032 beds vs. 476). Mercy benefits from Cleveland Clinic system resources for complex cases. Your insurance and your doctor’s admitting hospital usually determine which one you use.
Where are other Aultman locations?
Outside the main Canton campus: Aultman Alliance, Aultman Massillon (2051 Wales Ave NW), Aultman Orrville (832 S Main St), Aultman Louisville, Aultman North (6100 Whipple Ave NW North Canton) for urgent care and therapy, Aultman Tuscarawas in Dover, Aultman Pain Management in Massillon, and the Orrville Doylestown Health Center.
Does Aultman accept Medicare and Medicaid?
Yes. Aultman accepts Medicare, Medicaid, most major commercial insurance plans, and Marketplace plans. AultCare is Aultman’s own PPO and offers in-network pricing across the Aultman system. Check coverage with your specific plan before scheduled procedures.
What is the Aultman Serenity Program?
Serenity is Aultman’s program for victims of domestic violence, interpersonal violence, dating violence, and sexual assault. Specially-trained forensic nurses provide safe, confidential care 24 hours at Aultman Canton, Orrville, and Massillon emergency departments. For questions or presentation requests, email [email protected] or call (330) 363-0669. If you need immediate help, call 911 or visit any Aultman ER.
Getting to Aultman main campus
The main Aultman campus at 2600 Sixth Street SW sits in the southwest end of Canton, near the intersection of 6th Street and Whipple Avenue. From I-77, exit at US Route 30 East and follow to Whipple Avenue. Valet parking is available Monday through Friday 5 AM to 8:30 PM at the main entrance. Self-parking is available in multiple lots and parking garages around the campus. Free shuttle service runs between parking areas and the main entrance during business hours. For visitors, the main lobby has a staffed information desk that can direct you to specific patient rooms or outpatient areas.